HOW PARTIES WORK

  • We do not allow any group, small or large, to have a birthday party without making a reservation at our facility. 
  • In order to ensure a safe and clean environment, children and adults are required to wear socks at all times. There are no shoes allowed in any of our play areas.
  • Booking can be done in person, over the phone, or online.
  • Book in advance to make sure you get your perfect date and time.
  • Room sizes are based off of child occupancy. If you have adults coming, please account for the room size and consider a larger room for your comfort.
  • We require all parents/guardians with children attending the party to fill out a waiver for their child. Once a party is booked, our system generates an email with the waiver the party parent can distribute to the parents via email, social media, or by invitation.
  • Filling the waivers out online will save time and prevent delays at check in, however parents/guardians are absolutely allowed to fill out the waivers at our facility at the time of the party.
  • Your room will be available for 15 minutes prior to the rental in order to decorate and allow your party navigator to set-up. If your party starts at 9:15, you can arrive to start decorating at 9:00am, and your party room rental ends at 10:15am. Your party includes one hour of your private room rental.
  • Your party navigator will call you one week before your party date to assist you in planning your party. At that time, you can choose the color of your celebration supplies, talk through meal options, and more!
  • For an additional but affordable cost, we have partnerships with Sonic® and On the Border® for catering services. Each meal is less than $5 and are available as add-ons when you book your party.
  • We also offer specialty coffee at our facility along with packaged healthy snack options and other drinks.
  • Bring your own cake or cupcakes.
  • Once you are out of the party room, come see one of our customer service leaders to settle the bill.
  • We will take care of the cleanup so you can enjoy the rest of your child’s special day.